AC Factory — How Can We Help?
The AC Factory · DFW Metroplex

How would you like to get this fixed?

Three levels of help — start where you feel comfortable and step up anytime.

1
Step
Free · Do It Yourself
Try It Yourself

Use our interactive diagnostic tool to find what's wrong, then follow step-by-step repair instructions with YouTube videos for every fix.

✓ Diagnose your system in 2 min ✓ Step-by-step + videos ✓ Know exactly what part to buy ✓ Completely free
Free Start DIY No account needed
or step up to
2
Step
Guided · 15–20 Min Video Call
Book a Video Call with a Pro

Already ran the diagnostic? Book a 15–20 minute video call with a certified technician — get a guided walkthrough of your repair or confirm your diagnosis before buying parts. Have a screwdriver and multimeter ready.

🔧 Screwdriver ⚡ Multimeter ✓ Confirm your diagnosis ✓ Live guided repair walkthrough
Most Popular Schedule Call Pick a time that works for you
or step up to
3
Step
In Person · DFW Metroplex
Send a Tech to My Home

Want a licensed technician to handle everything? Same-day and next-day appointments available. Licensed & insured · TACLB00125180C · We'll beat any written quote by $500.

Already used the DIY tool or had a video call? Let us know when booking — if you already know the issue, our tech comes with the right parts and can often fix it in a single visit.
In Person Book a Tech Same-day slots available

Not sure where to start? Step 1 is free and takes 2 minutes.
Questions? Call us at (469) 551-6833

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  • Chat with Charlie

    Charlie is our in-house AI that helps guide diagnostics and makes it easy to find the right HVAC system for your home.

  • Text our Team

    Have a quick question? Text our HVAC team for real, straightforward answers — no sales pressure, just honest guidance when you need it. (469) 551-6833

  • Video Call

    Get live, guided help diagnosing your HVAC system by video. Once we narrow it down, we can help source the right replacement part.

  • Schedule Diagnostic

    Schedule a technician visit for a hands-on system inspection and professional diagnosis.

Pay Your Way

When it comes to paying for your new HVAC system, we offer flexible options to suit your needs. Choose the one that works best for you, and we’ll make the process quick, easy, and hassle-free.

Pay With Credit Card

Use your credit card to complete your purchase, or split the payment across multiple cards for added flexibility.

Flexible Financing Available

Break your purchase into simple monthly payments with fast, easy financing options. Click below to learn more and explore your options.

Learn More

We're Here For You

Your experience doesn’t end once your new HVAC system is delivered and installed. Our goal is to make sure you have total peace of mind when it comes to your home’s comfort.